1.- Introduction
DCS Demurrage Collections Service Inc ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services for the collection of container charges on behalf of carriers ("Services"). By using the Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, phone number, billing information, and other contact details.
2.2 Usage Information: We may collect information about your use of the Services, including your IP address, browser type, operating system, access times, and pages viewed.
2.3 Transaction Information: We may collect information related to your transactions, including payment information, transaction history, and other related details.
3. How We Use Your Information
3.1 To Provide and Manage Services: We use your information to provide, maintain, and improve our Services, process transactions, and communicate with you about your account and our Services.
3.2 To Communicate: We may use your information to send you updates, newsletters, and other communications regarding the Services.
3.3 To Improve Our Services: We may use your information to understand and analyze how you use the Services, to improve and enhance our Services, and develop new features.
3.4 For Legal and Security Purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements. We may also use your information to protect the security and integrity of our Services.
4. How We Share Your Information
4.1 With Carriers: We may share your information with the carriers on whose behalf we are collecting charges to facilitate the collection process and resolve disputes.
4.2 With Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, and customer service.
4.3 For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by a law enforcement or governmental authority.
4.4 In Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Your Choices
5.1 Access and Update: You may access, update, or correct your personal information by contacting us using the contact information provided below.
5.2 Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.
5.3 Cookies and Tracking Technologies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Services may be inaccessible or not function properly.
6. Security
We take reasonable measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
DCS Demurrage Collections Service Inc
Ave. Abel Bravo Building #7 Obarrio P.O Box 03585
info@dcswld.com